One platform for the entire claim file.
Manage RCA and CASCO claim files, documents, tasks, communication, and team activity through one guided workflow.
Core capabilities
Guided claim intake
Start every claim with a structured process that ensures essential information is captured from the beginning.
Document management
Organize ID, license, registration, accident reports, and supporting files in the right claim file.
Photos and evidence
Keep vehicle photos, damage evidence, and supporting media attached to the claim they belong to.
Tasks and deadlines
Track mandatory steps, upcoming deadlines, and pending actions for every claim file.
Team collaboration
Operators, advisors, and management work from the same information without lost context.
Communication history
Keep messages, emails, requests, and responses associated with each individual claim.
AI-assisted document review
AI helps extract data, detect missing information, and flag inconsistencies for operator review.
Reporting and visibility
Track workload, activity, delays, and team performance across all claim files.
The claim file workspace
Every claim file brings together people, vehicles, documents, communication, and activity in one place.
Claim summary
People
Vehicle & insurer
Missing items
Recent activity
A folder is not a system.
Shared folders and email inboxes were not built for claim management. They do not show what is missing, who is responsible, or what happens next.
xClaim provides real operational visibility: every file has a status, a responsible operator, a clear next step, and a complete history.
- See the status of every file at a glance
- Know who is responsible and what is next
- Track activity history without searching emails
- Identify bottlenecks and delays early
Without xClaim
- Files scattered across folders
- No clear status or ownership
- Missing documents discovered late
- Onboarding takes weeks
- No overview of workload
With xClaim
- All files in one guided system
- Status, owner, and next step visible
- Missing items flagged immediately
- New team members productive faster
- Workload and performance tracked
AI assists. The operator decides.
xClaim uses AI to reduce repetitive work, not to replace human judgment.
AI assists
Extracts data, detects missing info, flags inconsistencies.
Operator validates
Reviews and confirms every piece of AI-generated information.
No automatic liability
AI does not determine fault or approve compensation.
No autonomous legal decisions
AI does not make legal determinations of any kind.